Dispatcher

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Elite Staffing Partners Published: April 21, 2017
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Description

Leading furniture company in Brandon is looking for several dispatcher/customer service reps. Join a team that is financially stable, innovative, has great benefits, and a strong compensation model. They provide opportunities to develop their careers, care about the environment and give back to our communities

We are seeking energetic and reliable professionals to join our team as Customer Service Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

  • Answer incoming customer phone calls and take appropriate action for each call
  • Develop delivery routes and maintain contact with drivers throughout the day
  • Answer incoming phone calls from drivers on the road
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company
  • Input data into the company computer platform to keep each customer record updated
  • Tuesday - Saturday schedule

JOB REQUIREMENTS

  • High school diploma or GED required
  • Strong computer skills
  • Excellent interpersonal communication skills
  • Must be available to work some holidays and weekends
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GET IN TOUCH

Mon. - Fri. 7:30am - 5pm
105 N Falkenburg Rd. Suite B, Tampa, Fl 33619-0902
4406 S. Florida Ave, Suite 19 Lakeland, FL 33813
Ph: 813-330-2100 Fax: 813-865-5280
Ph: 863-816-4825 Fax: 863-940-9790

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