Administrative Assistant

Job Description

Certified Medical Assistant (CMA)

Full-Time | Monday – Friday  8:00am-4:30pm

Position Overview

We are seeking a highly organized and patient-focused Certified Medical Assistant (CMA) to join our clinical team. This role combines both administrative and clinical responsibilities to support efficient office operations and deliver high-quality patient care. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced healthcare environment.

Key Responsibilities

Administrative Duties:

• Answer incoming calls, schedule appointments, and manage patient inquiries
• Check patients in and out while verifying demographic and insurance information
• Manage daily clinical inboxes and respond to emails and tasks promptly
• Process incoming and outgoing medical records requests
• Collect co-pays and outstanding balances; reconcile and submit end-of-day receipts
• Maintain accurate electronic medical records, including document scanning and barcoding
• Ensure the waiting area is organized and properly managed

Clinical Duties:

• Prepare patients for examinations, including obtaining vital signs and medical histories
• Assist physicians and physician assistants with procedures and treatments
• Maintain patient flow in coordination with clinical staff
• Prepare and sanitize exam rooms, equipment, and instruments
• Monitor and restock medical supplies and inventory

Qualifications

• High school diploma or GED required
• Completion of an accredited Medical Assistant program required
• Current CMA certification (AAMA) required
• 2–5 years of experience in a similar role preferred
• Proficiency with electronic medical records (EMR); experience with Athenahealth is a plus
• Strong computer skills, including Microsoft Office Suite

Knowledge, Skills & Abilities

• Knowledge of medical terminology, coding, and insurance practices
• Understanding of HIPAA compliance and patient confidentiality standards
• Strong organizational skills with high attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment
• Ability to work both independently and collaboratively within a team
• Reliable, professional, and adaptable with a strong work ethic

Physical Requirements

• Ability to stand, walk, sit, and use hands for extended periods
• Occasional lifting of up to 25 pounds
• Ability to perform tasks requiring visual accuracy and attention to detail

Work Environment

This position operates in a professional medical office setting with a low to moderate noise level. The role may also involve occasional participation in community-based activities.

Commitment to Safety & Compliance

• Adhere to all OSHA, safety, and infection control guidelines
• Maintain compliance with all applicable state and federal healthcare regulations
• Promote a safe, respectful, and inclusive workplace environment